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Bluegum Services Group


Details of Occupational Health & Safety Policy and Procedures

Bluegum Service Group is committed to the provision of safe work systems and practices and to a safe and healthy workplace for its employees and other site users.

The company has developed and maintains effective Occupational Health & Safety processes, including a comprehensive OH & S Manual and Safe Work Practices & Procedures.

Management of Occupational Health & Safety and Implementation of Processes

Management of OH & S includes the following:

Occupational Health & Safety Processes
  • Training: All staff receives appropriate training to be able to safely perform the role asked of them.
  • On-site Training: On-site training is provided to all staff, including demonstration and ensuring of compliance to safety procedures taking into account the nature, setting and directions of client's premises and operations.
  • Safe Work Instructions: Clear instructions are issued to staff re: machinery operation and maintenance, chemical storage and handling in conjunction with client's OH & S instructions and site requirements. Procedures & Policies provided to every employee include the following: Manual Handling, Fatigue Management, Chemical Management, Emergency Contact Details, Basic Health & Safety Rules, First Aid, Fire & Safety Guide, and Needle-Stick.
  • Workplace Inspection: Regular inspections are conducted by the Service Manager / Supervisor to ensure a safe working environment is maintained.
  • Workplace Committee: Each workplace has an Occupational Health & Safety Committee, or has effective communication with Area Manager and Head Office to address any safety concerns or issues in the site.
  • Accident Investigation / Reporting: All accidents/incidents are required to be reported and investigated to ensure safe work practices are followed, and an ongoing proactive approach is taken to ensure safety in the workplace.
  • Rehabilitation: Any staff member injured whilst at work is afforded the opportunity to return to work as soon as possible under a rehabilitation program to ensure that they can be rehabilitated to pre injury fitness and return to normal duties as soon as possible.
  • Monitoring: Monitoring includes formal QA-based inspection reports at the required regularity to assess, among other things, the general environment our employees work in an address any necessary changes as required.
  • External Audits: Audits are performed as part of the company's QA Management System, which incorporates the policies and procedures set out in the OH & S Manual.

Hazardous Materials Management Processes

Partly through considerations of safety, but also through environmental concerns, Bluegum Service Group increasingly seeks to minimise use of hazardous cleaning materials.

Processes for Hazardous Materials Management that may be encountered include a Chemical Management Policy and Chemical Management Procedure.

Risk Management Processes

Risk Management Practices / Processes in the context of Occupational Health & Safety start with Site Safety Inspections and Risk Assessment of each site. Particular Risk Management Processes then include the following

Identified Risks Strategies
Slips / Trips / Falls Signage in all relevant areas that exposed to the possibility of such incidents, training in service delivery and OH & S.
Emergencies: Fire / Floods / Power Failure / Chemical Spills Ensure staff are aware of emergency exits and meeting points, location of fire stairs, emergency numbers etc.
Accident / Incident Ensure staff are aware of procedure and that staff can implement replacements to ensure service completion.
Electric Shock Test and tagging of equipment on Bluegum Asset register at required intervals. Staff trained in identifying existence of hazards and reporting same for corrective action.
Working at Heights Certificate in working at heights. Timber ladders provided if electrical hazard exists. Other methods used if possible i.e. elevated work platform.
Contact with cleaning chemicals
  1. Staff to report any ill effects from using chemicals
  2. Long-handle mops and brushes and strong rubber gloves are provided and staff trained in their use
  3. All staff trained in the risks, use and storage of cleaning chemicals
  4. Use squeeze bottles when using toilet bowl cleaner
  5. Bottles are clearly label
  6. MSDS provided for each chemical use
Musculo Skeletal disorders (MSDs) and Injuries
  1. Staff trained in correct lifting techniques
  2. Long-handled mops, brushes and dusters are provide to reduce need to stretch and stoop
  3. Bucket with wheels & wringer provided
  4. Staff do not overfill buckets
Verbal Abuse or Assault
  1. Staff trained in dealing with difficult and / or confrontational situations
  2. Staff report all instances of abuse
Lone Working
  1. Staff provided with mobile phones and emergency numbers to contact supervisor
  2. Staff to wear reflective safety vest at all times
Collecting Litter
  1. Staff are provided with PPE and suitable tools
Needle Stick Injuries
  1. Staff are provided with long handled tongs and PPE
  2. Staff are trained in the correct procedure in handling of needles and proper disposal
  3. Staff are advised to report any findings to Head Office
Extremes of Weather
  1. Suitable PPE provided for staff working outdoors
  2. Working continuously in extreme weather to be avoided